91快活林 agrees to the NC-SARA Complaint Policy and provides the following recommendation.
If a student has an academic-related grievance, then the student must submit a written complaint to the Vice President for Academic Affairs. If a student has a general complaint, then the student must submit a written complaint to the Student Support Services Coordinator.
For the Student Grievance Policy of a non-academic nature, please consult the Student Handbook under 鈥淩eporting General Complaints.鈥�
For the Policy on Grade Appeal or Change of Grade, please consult the College Catalog under 鈥淐hange of Grade鈥� and 鈥淕rade Appeal Process.鈥�
Should a complaint go unresolved, then the complaint may be appealed to the student鈥檚 home state through its SARA Portal Entity within two-years of the incident.
The State Portal will investigate, resolving the matter in 60-90 days.
Complaint activity will be published by NC-SARA online.
For more information, please visit:
You may also find it on the 91快活林 website at aicusa.edu/student-life/complaint-policy-and-procedures.